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"National Grid / Keyspan Energy is the second largest utility in the United States. Our business compliment is supported by 20,000 employees and contract personnel who interact with over 3.5 million customers. Our largest single customer, from the electric generation business, is the Long Island Power Authority.
It is the mission of National Grid / Keyspan Energy to be an unparallel leader in the combined utility space. National Grid / Keyspan Energy is committed to achieving that objective through the highest achievable service to our customers, employees, stakeholders and shareholders.
These efforts will only be attained through well organized leaders possessing the capability of communicating pending targeted challenges to security emergencies causing National Grid / Keyspan Energy to muster small specific groups or enlisting an “all hands” to large numbers of employees in organizational clusters. Messages will be sent via phone (landline and cell), text messaging and
e-mail in an orderly, timely and verifiable delivered manner. The Universal Alert notification system answered, no exceeded, our expectations not only for ease of performance and structure but the pricing was well within budgetary compliance.”
National Grid / Keyspan Energy
“The first year we implemented the Universal Alert system, our employees here at Yankee Stadium were reluctant and hesitant, even unenthusiastic about providing their sensitive information. Now, after only a year of using the system, employees are willing and eager to provide us with their cell phone numbers and email addresses. They anticipate and truly want the alerts we send out as it makes them feel not only a part of our team, but also a part of the UA family as well.
This system has given us the opportunity to send important messages to our large number of employees, and to organize these updates by department, classifications etc., all with just the click of a button.
Universal Alert has enabled us to respond quickly and effectively to a variety of situation, such as preparing for numerous sell out crowds, inclement weather, changing schedules and make up games, or simply to say “Thank You” to our staff for their hard work. Universal Alert has made it all possible by simply typing in one message and sending out the alert with a click of the mouse and in a matter of moments connecting to more than 1200 active employees.
Thanks for all your support tailoring the system to our specifications and adding all the bells and whistles we requested. Way to go UA!”
Joyce Papa
General Manager
Centerplate - Yankee Stadium
“Palisades Medical Center has been utilizing the Universal Alert system for the past year and we are very pleased.
A number of ways in which we use this system is to alert staff members to medical codes, disaster drills, departmental meetings and visits for state and local inspections including Joint Commission. We have recently set up the alert for the nursing department to call staff into work.
As Manager of the Telecommunications Department, I’ve observed first-hand the speed in which the operators are able to reach key personnel. Not only does everyone receive a message via email, cell, home and office phone, but it frees up valuable time for the operators to handle all other calls.
I am positive we will discover other applications for the Universal Alert in the coming months.”
Jane Day
Communications Manager
Palisades Medical Center
“Universal Alert is very user friendly. The simplicity of the training coupled with the potential labor savings was the reason we went with Universal Alert at Fenway Park. Since the implementation, we have used it to communicate with our staff on a regular basis.”
Genevieve Mcfarland
Senior HR Manager – Northeast Region
Aramark – Fenway Park
“The system is really easy to use and was very user friendly to set up. We depend on the system for routine notifications, game day announcements and work schedule changes on a weekly basis. We know that the system saves us countless hours making phone calls to about 400 employees weekly. The number one feature that we all like about the system, is that you don’t have to be in the office to send out an alert. As long as you have internet access or phone access, you can send an alert to all employees or to a select group of employees. It is really a great tool that can save time and reduce labor hours for scheduling, event changes and announcements.”
Tammy Avinger
Aramark – Giants Stadium
“The Universal Alert System plays a key role in disseminating important information that needs to be communicated instantly to our clients. The system uses a variety of communication methods to quickly reach our target groups. We are thrilled with its fast outreach.”
Ron Dunsky
VP Marketing
PASSUR
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